Hawk EMEA Customer Summit 2026

Every year, Hawk brings our customers together at our annual Customer Summits. The 2026 EMEA Customer Summit will take place in Frankfurt on November 11. 

What's on the agenda at the Hawk EMEA Customer Summit? 

Where the market is heading 

• Trends and Opportunities in Financial Crime and Compliance: We begin with a keynote from Hawk CEO, Tobias Schweiger, looking at trends in financial crime and compliance and providing a focus on the opportunities that Hawk customers have to improve detection and investigation with AI. 
• Customer Priorities for 2027: The feedback from our Summits is always 'we love the interaction – we want more'. This year, our customers will be sharing what’s keeping them awake at night, whether that’s growing alert volumes, new fraud typologies or pressure from regulators. Hearing peers describe the same problems, and how they’re handling them, is always a highlight of the event. 
• The A-Z of Agentic AI for financial crime and compliance: The morning will end with a practical look at agentic AI in investigations. It covers everything from getting started to seeing real impact: where agentic AI fits, how to bring it in responsibly, and what results teams can expect. We'll also be hearing directly from a Hawk customer who has implemented agentic AI for investigations – a great opportunity to ask questions.

Shaping the future 

• A Review of 2026: The afternoon will start with a recap of what Hawk has delivered in 2026 – the new products, services, and features from the past 12 months. 
• Regulatory Outlook: The session turns to the regulatory outlook for 2027 with Dr. Shlomit Wagman. 
• The Roadmap: The Hawk product team will present the roadmap and explain the reasoning behind it: what’s coming, and why. The day closes with a roadmap workshop where customers tell us what else they need and help decide what gets built first.  

Interaction is a hugely important part of our Summits. They're a great chance for customers to influence the direction of product development, and talk directly to the Hawk Product and Leadership teams. 

For Hawk, our Customer Summits are for listening as well as presenting – the feedback and ideas that are shared at the events play an important role in prioritization of feature and service planning and development. For our customers, they're also a valuable opportunity to talk openly with peers facing the same challenges. Attendees go home with new ideas, new contacts and a clear view of where Hawk is heading.

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