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Payment Screening Agent Keep payments flowing with Agentic AI alert reviews

Hawk's Payment Screening Agent can resolve clear-cut false positives moments after a hit, then speeds up remaining reviews by handing analysts a fully triaged, evidence-backed case.

Abstract image showing an AI agent and real time processing for payment screening

THE PROBLEM Fuzzy matching buries risk in the noise

The fuzziest of matches clog up your alert queue, so legitimate payments sit on hold.

3-15%

of payments trigger a sanctions alert that needs a human to clear it 

90-95%

of those alerts are false positives, leaving legitimate payments stuck on hold  

~$230

sunk per day, per junior analyst, on clearing false hits instead of real risk 

A New Standard Agentic AI can automate your hit review process

Review sanctions hits faster, keep legitimate payments flowing.

The Traditional Way

  • Analysts manually check sender and receiver details against sanctions lists for every hit
  • Legitimate payments wait in a queue for an analyst to reach them, even when the hit is a clear-cut false positive
  • Analysts weigh incomplete evidence against policy, under time pressure
  • A blocked payment means a customer or counterparty waiting, sometimes for days, with no visibility into why
  • A cleared payment is only as defensible as an analyst's notes, thin protection if it's questioned in a later exam
  • Growing payment backlogs drive analyst fatigue, a leading contributor to high turnover

The Agentic Way

  • Evidence aggregated automatically, before an analyst opens the case 
  • Alerts arrive pre-triaged with evidence packs that accelerate analyst review, and clear-cut false positives can be released via straight-through processing, if desired
  • Policy applied consistently, every time, and agent escalates when it isn't certain 
  • Legitimate payments clear faster, so customers and correspondent banks aren't left waiting on payments that were never actually a risk
  • Full audit trail, citation-backed and confidence-scored, for every decision, ready to defend to a regulator or examiner years later
  • Higher analyst retention, thanks to less fatigue from shorter alert queues

Product Differentiators AI agents built for trust, not just efficiency

Configured to Your Institution

Fit agents to the policies, procedures, and escalation rules your institution already has, so it enforces your risk appetite, not ours. 

Designed to Escalate Instead of Guessing

Avoid an incorrect decision going unnoticed. Hawk's agent recognizes when the evidence doesn't support a confident call and flags it for human review. 

Explainable by Default

Defend every decision to a regulator with ease. Each recommendation comes with its reasoning, a confidence score, and source citations, logged with a full audit trail. 

THE IMPACT Proven Results From a Live Deployment

Measured at one institution across its payment screening alerts.

100%

of confirmed matches caught and actual false positive hits cleared 

4%

of previous decisions escalated for reevaluation based on agent findings 

2wks

from deployment to measured results 

Investigation Summary of Payment Screening Agent

MEET HAWK'S PAYMENT SCREENING AGENT Keep pace with growing payment volumes without growing headcount

Hawk makes the agentic future a reality, transforming your typical sanctions hit review process from a mountainous alert backlog to a manageable alert queue. Hawk's Payment Screening Agent empowers you with: 

  • Configurable workflows that mirror your policies, procedures, and escalation rules, with human-in-the-loop checkpoints wherever you choose 
  • Instant evidence aggregation and summarization, before a case is even opened 
  • Deep domain expertise that reads the financial context behind every counterparty correctly 
  • Escalation instead of guesswork; when the evidence isn’t conclusive, the agent flags it for human review 
  • Full explainability for every decision, logged with a complete audit trail 
  • A copilot chatbot to interrogate the agent's reasoning and QA its reviews directly 
Use Cases

Automate every step of a sanctions hit review

See how the agent's skill set takes a hit from flagged to resolved.

Transaction history, counter party name & transaction field pop out from a screen

Aggregate Evidence

Compiles and summarizes the available data automatically in the moments after a hit is flagged, before an analyst ever opens the case. 

Investigate (dig or clear)

Assess Against Policy

Weighs the evidence against your policy the same way, every time — no inconsistency, no time-pressure shortcuts. 

Further Investigation Steps

Release or Escalate

As defined by your policies, the agent clears clear-cut false positives via straight-through processing or passes evidence back to an analyst. The agent escalates to a human whenever the evidence isn't conclusive. 

Case Steps

Explain and Document

Every recommendation or decision comes with its reasoning, a confidence score, and source citations — logged with a full audit trail for instant verification. 

Gather Screening Hits, Gather Customer & KYC, Investigate (Clear or Dig)

Tailored Workflows Mirror your exact screening policies

The Payment Screening Agent isn't a one-size-fits-all model. It's a flexible layer that runs on the policies, procedures, and escalation rules your institution already has. 

  • Works with your existing financial crime systems and SOPs; no need to rebuild your workflow 
  • Connects to your data via API or MCP, with self-serve configuration 
  • Is Model-agnostic: uses the LLMs you've already approved 

     

  • Allows you to adjust thresholds and escalation rules at any time
  • Protects your data. Never moves data outside your VPC/tenant, pools your data with other institutions, trains foundation models on your data, or closes, escalates, or reports a hit without you 
Agentic Whitepaper
Whitepaper

Agentic AI: A Practical Guide for Anti-Financial Crime and Compliance Leaders

How is agentic AI changing the way that financial crime and compliance teams work? Our latest whitepaper provides you with 50 pages of insight on the best use cases for agentic AI, covering:   

  • Improving investigations
  • Enhancing system accuracy
  • Optimizing workflows  
Hawk's AI

Hawk’s Solution One layer in a complete false positive reduction tech stack

The agent works standalone, as an overlay on your existing screening system. Connect it to the Hawk platform, and it becomes one layer in a complete false positive reduction stack — where the benefits compound.  

  • Fine-Grain Fuzzy Matching: Screen any payment field with custom weighting, rule by rule, and adjust matching logic or lists yourself, no IT ticket required 
  • AI False Positive Reduction: Stops false positive hits from opening in the first place, by deriving missing information like gender and entity type. 
  • Past Decision Recall: A resolved hit stays resolved until the underlying entity or list data actually changes — never review the same hit twice 
  • Feedback Loop: Sharpen precision over time with every decision feeds back into rule tuning, so precision keeps improving 
Request a demo

Get started with Hawk's Agentic AI and stop your backlog before it builds

Awards & Recognition Leading the industry forward

Learn how Hawk's AI-fueled technology is driving the future of AML & CFT, according to software analysts and industry experts.

Request a demo 2X More Threats Caught. 50% Less Effort.

Catch more risk. Investigate faster. Scale without adding headcount across AML, screening & fraud

Request a personalized demo with a Hawk product expert and see how Hawk's AI-powered platform for AML, screening, and fraud prevention can strengthen your financial crime and compliance program without a multi-year migration.

During the demo, you'll see:

  • How Hawk helps you catch more true risk while cutting false positives across AML, screening, and fraud
  • How Hawk's AI agents can automate alert investigations, and catch what your team never had the hours to find, backed by full governance and human-in-the-loop controls
  • How explainable, compliance-ready AI holds up under your regulators' and model risk management scrutiny
  • Why institutions, like yours, choose Hawk for fast time to value — live in month, not years, with models that deliver precision from day one
  • The results you could expect at your scale, based on peer outcomes
 
 

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Hawk Launches New AI Risk Screening Capabilities to Tackle False Positives

Hawk launches three new AI capabilities for risk screening, enabling financial institutions to prevent the creation of irrelevant hits and allow analysts to investigate alerts more efficiently. 

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Reducing False Positives in Sanctions & Watchlist Screening with AI

Risk screening often runs on nothing more than a name, matched against expansive sanctions and watchlists. Hawk's AI False Positive Reduction was recently awarded the Silver Medal for Best Sanctions & Watchlist Screening Innovation by Datos Insights. Find out how it's filling that data gap for more precise screening and fewer false positives.

Hawk Named Technology Standout in New Celent Adverse Media Screening Report

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Hawk has been recognized as a Technology Standout in the latest Celent report, Know Your Customer Systems: Adverse Media Screening Solutionscape and Technology Capabilities Matrix, for its Customer Screening solution's breadth of functionality and technical sophistication.